Privacy Policy

Last Updated: September 28, 2026

Who We Are

Pinyan Alabaster is operated by Pujiang Zhuge Trading Co., Ltd. We specialize in natural Spanish alabaster products, including alabaster lighting, decorative products, custom designs, OEM production, and project-based solutions.

Our website address is https://pinyanalabaster.com/.

Information We Collect

When you contact us, submit an inquiry, or communicate with us through our website, we may collect information that you voluntarily provide, such as your first and last name, email address, phone number, inquiry subject, message, company or project information, and other details you choose to provide.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, and information necessary for the operation, security, and performance of the website.

How We Use Your Information

We may use the information you provide to respond to inquiries, communicate about products or custom projects, prepare quotations, confirm specifications, process requests, provide customer support, and manage our business relationship with you.

We may also use information as necessary to operate, maintain, secure, and improve our website, prevent misuse or fraud, comply with applicable legal obligations, and maintain appropriate business and transaction records.

Cookies

Our website may use cookies and similar technologies that are necessary for the operation, security, functionality, and performance of the website. Cookies are small data files that may be stored on your device when you visit a website.

Depending on the features you use, cookies may help the website remember certain preferences, maintain functionality, improve security, or support features provided by WordPress and other website services.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of the website.

Embedded Content from Other Websites

Pages on this website may include embedded content or links to content provided by third parties, such as videos, maps, social media content, or other external resources.

Embedded content from third-party websites may behave in the same way as if you visited those websites directly. These third parties may collect information about you, use cookies or similar technologies, and monitor your interaction with their content in accordance with their own privacy policies.

We do not control the privacy practices of third-party websites and encourage you to review their privacy policies when using their services.

Who We Share Your Data With

We do not sell your personal information.

We may share or allow access to personal information only when reasonably necessary to operate our website, respond to inquiries, provide requested products or services, manage business operations, or comply with applicable legal obligations. This may include service providers that support website hosting, email communications, website forms, technical services, shipping, or other business functions.

Where personal information is processed by third-party service providers, their handling of such information may also be subject to their own privacy policies and applicable data protection requirements.

How Long We Retain Your Data

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, managing customer or project communications, maintaining appropriate business records, and meeting applicable legal, accounting, or contractual requirements.

The retention period may vary depending on the nature of the information and our relationship with you. When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or legitimate business requirements.

What Rights You Have Over Your Data

Depending on the laws applicable to you, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of your personal information, as well as other rights provided by applicable data protection laws.

If you would like to make a privacy-related request, please contact us through our Contact page. We may need to verify your identity before processing certain requests. We will consider and respond to valid requests in accordance with applicable legal requirements.

Certain information may need to be retained where required or permitted for legal, accounting, contractual, fraud prevention, dispute resolution, or other legitimate business purposes.

Where Your Data Is Sent

Personal information submitted through this website may be processed by service providers that support our website, communications, forms, hosting, or other business operations. Depending on the service provider and your location, information may be processed in countries or regions other than your own.
Where required by applicable law, we will take reasonable steps to ensure that personal information is handled with appropriate safeguards.

Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.

Any updated version will be posted on this website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

Pinyan Alabaster is operated by Pujiang Zhuge Trading Co., Ltd.

If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us through our Contact page.